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Accuracy and corrections

How JomDeals checks and updates listings

This page explains where listing data comes from, what source checked means, and how correction reports and merchant-side updates are handled.

Important: a source check date shows when JomDeals last reviewed the listing against a merchant source or official channel. It does not guarantee the merchant has not changed the terms since then.
Signal 1

Official source link

When available, a listing should point to the merchant or campaign source that supports the core claim.

Signal 2

Source check date

This means the page details were reviewed against a source on that date. It does not mean the merchant cannot change the terms later.

Signal 3

Correction path

If a reader or merchant sees a problem, there should be a direct route to report it.

What source checked means

A source checked listing has been reviewed against a merchant website, app page, social post, campaign page, or other official-looking source available at the time of review.

It is a freshness and attribution signal, not a redemption guarantee. Final eligibility, participating outlets, stock, app behavior, staff handling, and campaign availability still sit with the merchant.

Where listing information comes from

Listings are built from publicly available merchant and campaign information, plus JomDeals editorial notes that try to make the redemption process easier to understand.

Those notes should not override the merchant's official terms. If there is a mismatch, the official source should win.

Freshness policy

Item What we check What can still change
Deal offer Headline value, validity window, minimum spend, and core claim steps. Merchant may pause, expire, or alter the campaign without notice.
Official source Whether the listing has a useful source link or merchant channel. The merchant may move, remove, or redesign source pages.
Claim notes Rules that affect success, such as app setup, outlet limits, and redemption timing. Branch staff, app behavior, and member eligibility can vary.

What triggers an update

  • A reader reports a broken link, expired campaign, or wrong claim step.
  • A merchant or agency sends an official correction or update.
  • The page is manually reviewed and the terms no longer match the source.
  • The build-time freshness queue flags a deal or guide after its source-check window passes.

Automated freshness queue

Each production build creates a machine-readable review queue from current deal data and guide metadata. It flags missing dates and listings that pass the review window so stale pages can be triaged before they become trust problems.

Open the current review queue JSON

What happens after a report

The goal is to check the source, confirm the mismatch, and then revise or remove the page as needed.

No fixed turnaround is promised here because the volume and complexity of reports can vary. What matters is that the route exists and the process stays honest.

What merchants should send

  • The exact JomDeals page URL if an existing listing needs correction.
  • An official source URL that supports the updated terms.
  • The claim conditions that usually cause confusion: outlet participation, app requirement, date window, minimum spend, or member-only rules.

What a source check date does not mean

  • It does not guarantee the offer is still active right now.
  • It does not mean every branch or outlet will honor the promotion.
  • It does not replace the merchant's final terms and staff handling.

Public changelog status

There is not yet a public issue-by-issue corrections log. If one is added later, it should only show real updates and real dates, not placeholder entries.

Until then, the public proof points are the page's source link, source check date, and visible correction routes.

Fast routes

Disclosure

JomDeals is a discovery directory. We link to merchant sources and may use affiliate or sponsored links where disclosed, but merchant terms always control the final redemption.